Measure your staff productivity to understand your casino business
In this present period of time casinos are struggling financially to operate.
Now more than ever it is essential for casinos to maximize their productivity and optimize their operations to return the best possible profits whilst still upgrading customer service to retain existing players and bring in new players.
How are you at present measuring the quality and efficiency of your employee team?
Word of mouth?
Perception?
Reputation?
Opinion of management?
How can you measure your staff productivity?
It's as simple as 1,2,3
AACASINO will examine and measure all customer-facing/serving staff on their core skills and record them into a database to pinpoint weaknesses.
AACASINO will then feedback to employees on all positive aspects and together develop a bespoke improvement training program to enhance the agreed weaker details.
AACASINO will record and analyse all data to demonstrate previous employee performance along with visible improvement for management to continue the program.
"Tell me and I forget. Teach me and I remember. Involve me and I learn." — Benjamin Franklin
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AACASINO LTD adheres to and follows the Nine Principles of Data Protection of Malta.
These are as follows;
The controller shall ensure that:
Personal data is processed fairly and lawfully;
Personal data is always processed in accordance with good practice;
Personal data is only collected for specific, explicitly stated and legitimate purposes;
Personal data is not processed for any purpose that is incompatible with that for which the information is collected;
Personal data that is processed is adequate and relevant in relation to the purposes of the processing;
No more personal data is processed than is necessary having regard to the purposes of the processing;
Personal data that is processed is correct and, if necessary, up to date.
All reasonable measures are taken to complete, correct, block or erase data to the extent that such data is incomplete or incorrect, having regard to the purposes for which they are processed;
Personal data is not kept for a period longer than is necessary, having regard to the purposes for which they are processed.
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