Measure your staff productivity to understand your casino business
In this present period of time casinos are struggling financially to operate.
Now more than ever it is essential for casinos to maximize their productivity and optimize their operations to return the best possible profits whilst still upgrading customer service to retain existing players and bring in new players.
How are you at present measuring the quality and efficiency of your employee team?
Word of mouth?
Opinion of management?
How can you measure your staff productivity?
It's as simple as 1,2,3
AACASINO will examine and measure all customer-facing/serving staff on their core skills and record them into a database to pinpoint weaknesses.
AACASINO will then feedback to employees on all positive aspects and together develop a bespoke improvement training program to enhance the agreed weaker details.
AACASINO will record and analyse all data to demonstrate previous employee performance along with visible improvement for management to continue the program.