Andrew : Director
English teacher, TEFL certificate.
Experienced in management and leadership.
A vast experience in all casino games, slots, all levels staff training, dealers training in 4 weeks for 3 games, floor plan design to optimise all business needs and customer flow, set up of unique appraisal scheme from dealers to managers, gaming procedures, cash desk money handling and responsible for all casino brokerage.
Online experience in customer service, retention, dispute resolution, VIP, betting patterns, sports book and all casino products.
Andrea : Director
Degree in Journalism, Diploma in HR.
Experienced in Surveillance department in cheat detection, card counting, all level staff training, employee and business analysis, games productivity, report writing, CCTV monitoring system set up for an overview and transparency of the entire operation, CCTV procedures tailor made for each casino, cash desk money handling, including set up of count process and games training.
Online experience in KYC, document checker, customer service, VIP, social responsibility and fraud prevention.
AACASINO LTD adheres to and follows the Nine Principles of Data Protection of Malta.
These are as follows;
The controller shall ensure that: