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Andrew : Director
Andrew is an accomplished Director with extensive experience in management and leadership. He has a wealth of knowledge in all casino games, including slots, and is highly skilled in staff training at all levels.
Andrew has successfully trained dealers in three games within four weeks and has designed floor plans to optimize business needs and customer flow. He has also implemented a unique appraisal scheme for dealers and managers, ensuring that gaming procedures are followed and cash desk money handling is managed responsibly.
In addition to his expertise in the casino industry, Andrew has online experience in customer service, retention, dispute resolution, VIP, betting patterns, sportsbook, and all casino products. He is also a certified English teacher with a TEFL international certificate.
Andrew's exceptional skills and experience make him an invaluable contributor to any organization in the casino industry. His ability to lead and manage teams, coupled with his extensive knowledge of casino operations, ensures that he is well-equipped to handle any challenge that comes his way.
Andrea holds the position of Director with a degree in Journalism, a diploma in HR and an certification in AML.
A Casino Strategy Partnership boasting over 64 years of combined experience in all aspects of casino operations, including table games, surveillance and cheat detection, management, employee and customer analysis, product and equipment selection, online customer experience, document authentication, and anti-fraud and KYC measures for both land-based and online casinos.
This team of experts has a deep understanding of the intricacies of the casino industry and is dedicated to providing top-notch services to our clients. We work closely with casino operators to develop customised strategies that optimise operations and maximise profitability while ensuring a safe and enjoyable experience for customers.
Whether you're looking to improve your surveillance and security measures, streamline your operations, or enhance your online presence, Casino Strategy Partners has the expertise and resources to help you achieve your goals. Contact us today to learn more about how we can help your casino thrive.
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