Andrew : Director
Andrew is an accomplished Director with extensive experience in management and leadership. He has a wealth of knowledge in all casino games, including slots, and is highly skilled in staff training at all levels.
Andrew has successfully trained dealers in three games within four weeks and has designed floor plans to optimize business needs and customer flow. He has also implemented a unique appraisal scheme for dealers and managers, ensuring that gaming procedures are followed and cash desk money handling is managed responsibly.
In addition to his expertise in the casino industry, Andrew has online experience in customer service, retention, dispute resolution, VIP, betting patterns, sportsbook, and all casino products. He is also a certified English teacher with a TEFL international certificate.
Andrew's exceptional skills and experience make him an invaluable contributor to any organization in the casino industry. His ability to lead and manage teams, coupled with his extensive knowledge of casino operations, ensures that he is well-equipped to handle any challenge that comes his way.
Andrea: Director
Andrea holds the position of Director with a degree in Journalism, a diploma in HR and an certification in AML.
Andrew & Andrea are a dynamic Casino Strategy Partnership with a combined experience of over 67 years in various aspects of casino operations. Our expertise includes table games, surveillance, cheat detection, management, employee and customer analysis, product and equipment selection, online customer experience, document authentication, and anti-fraud and KYC measures for both land-based and online casinos.
Our team of seasoned professionals possesses a profound understanding of the complexities of the casino industry. We are committed to delivering exceptional services to our clients. Collaborating closely with casino operators, we craft tailored strategies to enhance operations, drive profitability, and ensure a secure and enjoyable experience for patrons.
Whether you seek to bolster surveillance and security protocols, streamline operations, or elevate your online presence, Casino Strategy Partners offers the knowledge and resources to help you achieve your objectives. Reach out to us today to discover how we can empower your casino to thrive.